Sales and Service of Canon and Ricoh Multifunctional Devices
01983 406522

Service and Support

Delivering Exceptional Service and Support

  • Island Based Service Engineers all with minimum of 15 years experience
  • Dedicated Service line to log a repair call and request toner
  • Authorised Ricoh and Canon business partners
  • Service engineers with mobile access to a database of problem solving and technical information
  • Free next working day delivery of toner
  • Dedicated back-office support team
  • Dedicated IT Support
  • Response time less than four hours
  • Service Management System in place to log all repair calls/record service history of machines and record meter readings
  • Operator Training
  • Print Audits and Site Surveys undertaken

     

Service Links

Sandham

Email: service@sandhamoffice.co.uk
Phone: 01983 407332

Meter Readings: service@sandhamoffice.co.uk

Ricoh

Self help
Printer Drivers and Operation Manuals
Material Safety Data Sheets

Canon

Canon Drivers and Operation Manuals
 

Our Approach
Sandham Complete Office Solutions
Sandham Office Services take a simple approach when it comes to dealing with our customers and their requirements. Our aim is to listen rather than talk and learn as much about your business as we can.
We Care for the Environment
Environmental
When our technology benefits your business, your business benefits the environment.
Reliability
Reliability
When it comes to reliability, our devices won’t let you down. Our printers and copiers are designed to reduce maintenance costs, minimising downtime. Rest assured, you can always rely on Sandham.